Conditions set out by ticketworks for event organisers
Event organisers are responsible for the accuracy of event details and the content that they maintain as part of their account.
Any event or account that conducts in ticket reselling that is not the official event organiser will result in suspension or termination of account.
General event content content is checked and normally passed as acceptable content, however ticketworks has some following guidelines around non-acceptable content and its usage and restriction.
Some restricted content will be allowed however must be under a private event and not able to be searched due to the restricted nature of the material deemed in an adult nature. (18+ Adult Content).
In relation to content that is not acceptable, the content must not contain the following:
Other material covered in this section that may be considered questionable will be subjected to both a restriction and is subject to approval for restricted access during the content approval / review process.
Based on outcome of decision from content review process, notice will be given to either update or remove. This decision may also decide suspension or termination of account.
Any content that has breached the following policy will result in suspension or termination of the event and account.
ticketworks is not responsible for the accuracy of the content or any other third party links outside our website.
Depending on the request and when we can arrange a refund no later than 24 hours before the event, otherwise we cannot refund due to our policies we have in relation to event organisers that we do not refund any request from 24 hours before the actual event.
ticketworks adheres to the LPA Ticketing Code of Practice around policies regarding events and this also extends to include all account holders.
If any condition changes to the event, it is up to the event organiser to contact us at ticketworks directly to start to advise of changes to event information.
Any of the conditions from the policy as set out from ticketworks that is found to be in breach will result in suspension or termination of the event and any associated accounts.